Sales Representative (REMOTE)

Company: Spectraforce Technologies Inc
Location: Columbia
Posted on: May 28, 2023

Job Description:

Title: Enrollment Management Assistant (Sales Enrollment)Duration: 3 months Location: RemoteTraining Hours: Monday to Friday, normal business hours, 2-3 weeksPay Rate: $17.28/hrPosition Summary:Reporting to the Lead Nurture Supervisor, will support enrollment activities by contacting prospective students and families that have expressed interest in our full-time virtual schools. The Lead Nurture Specialist will be responsible for building strong relationships with prospective families through outbound and inbound communications. A successful representative will be able to excel at identifying the needs of the families they serve. They should be able to provide clarifying program information to prospective families and assist them with making an informed decision about their student(s) education. Keeping customer satisfaction at the core of every behavior they demonstrate. Primary Responsibilities:Use consultative approach to educate and support families interested in our online programStrive to reach registration goals and contribute to the growth of the businessAbility to actively handle objections and counsel concerns using consultative approach Strong sales approach to handle Inbound and Outbound calls professionally, accurately, consistently, and efficiently Handle Inbound and Outbound calls in a phone queue setting, assisting families with program inquiries and registrationHandle chat inquiries from prospective families Use sales approach to register families using our education management systemUse a consultative approach to build rapportUnderstand different state enrollment requirements to determine student eligibilityMaintain high-level knowledge of all program processes and qualificationsCreate and maintain accurate prospect and customer records in SalesForce and Education Management SystemMaintain the accuracy of student records/data in accordance with all regulatory requirements.Participate in ongoing training Other duties as assignedRequirements:Minimum one-year sales-related outbound call experienceMust be willing to work evenings until 11:00 pm EST and weekends Prior school enrollment/registration experience a plus Prior experience with Salesforce preferredBachelor's degree preferredExperience in customer service and team environment with strong consultative sales skillsProfessional phone etiquetteStrong oral and written communication skills, organizational skills, multitasking skills, and time management skills Proficient in Microsoft OfficeAbility to pay close attention to detail Flexibility and the ability to work in a fast-paced work environment Highly organized and self-motivatedExceptional interpersonal skills and proven positive attitudeMust be a customer-focused, team playerNotes:200 outbound calls and 20 inbound calls per dayCamera on for interviews and trainingPDN-993351c8-3367-42d4-9a06-87251b502a6b

Keywords: Spectraforce Technologies Inc, Baltimore , Sales Representative (REMOTE), Sales , Columbia, Maryland