BaltimoreRecruiter
the smart solution for Baltimore jobs

Call Center Agents

Company: Mommy Jobs On Line
Location: Brinklow
Posted on: December 9, 2018

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home & must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBrenda on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs On Line, Baltimore , Call Center Agents, Sales , Brinklow, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


State Farm Insurance Agent
Description: We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially rewarding br Have key entrepreneurial (more...)
Company: State Farm
Location: Millersville
Posted on: 12/18/2018

Entry Level-Sales
Description: A Career with Us Will Provide You with: br ul br li A marketing plan we help you customize to build your brand effectively li A comprehensive training program focused on people and marketing (more...)
Company: Mutual of Omaha
Location: Fulton
Posted on: 12/18/2018

Member Service Representative (Part-Time) - Glen Burnie
Description: Employee Perks Why You Will Love Being Part of the Navy Federal Team: Competitive compensation with opportunities for annual raises, promotions, and bonus potential Best-in-Class Benefits 7 401k match (more...)
Company: Navy Federal Credit Union
Location: Glen Burnie
Posted on: 12/18/2018


Insurance Sales Agent (8490)
Description: Role: Insurance Sales Agent br Employment Type: Full Time br Pay: Commission Based We pay for performance Successful first year agents average pay of nearly 38K in their first year with second year (more...)
Company: United Insurance
Location: Parkville
Posted on: 12/18/2018

Entry Level-Sales
Description: A Career with Us Will Provide You with: br ul br li A marketing plan we help you customize to build your brand effectively li A comprehensive training program focused on people and marketing (more...)
Company: Mutual of Omaha
Location: Belcamp
Posted on: 12/18/2018

State Farm Insurance and Financial Services Agent - Catonsville
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Catonsville
Posted on: 12/18/2018

Entry Level-Sales
Description: A Career with Us Will Provide You with: br ul br li A marketing plan we help you customize to build your brand effectively li A comprehensive training program focused on people and marketing (more...)
Company: Mutual of Omaha
Location: Ashton
Posted on: 12/18/2018

State Farm Insurance and Financial Services Agent - Columbia
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Columbia
Posted on: 12/18/2018

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Randallstown
Posted on: 12/18/2018

Business to Business Appointment Setting
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Baltimore
Posted on: 12/18/2018

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds