BaltimoreRecruiter
the smart solution for Baltimore jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Fallston
Posted on: April 18, 2019

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDAWN on your registration submission. Please feel free to consult with us if you have further job-related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Baltimore , Call Center Agents, Sales , Fallston, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Account Executive - Logistics / Sales / Business Development Northampton 2091475
Description: Our client an industry leader in logistics and supply chain management throughout North America is currently in growth mode looking for Account Executives. You will potentially be responsible to help (more...)
Company: NetHire
Location: Reading
Posted on: 04/24/2019

Real Estate - Licensed Agents Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Reston
Posted on: 04/24/2019

Real Estate Agent - License Needed
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Cherry Hill
Posted on: 04/24/2019


Independent Contractor Customer Service Agents
Description: Temporary Independent Contract with possibility for longer term. Compensation: Hourly base plus per minute comp, up to 10.00 per hour We provide call center services for numerous other companies and (more...)
Company: Mommy Jobs Online
Location: Cherry Hill
Posted on: 04/24/2019

Sales Management Trainee
Description: If youre looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself (more...)
Company: Enterprise Holdings
Location: Chantilly
Posted on: 04/24/2019

Pharmaceutical Sales Reps! Time to CA$H IN BIG!
Description: Most every Doctor accepts credit cards. Show your physician clients how to ELIMINATE their credit card processing fees and
Company: zipCCfees
Location: Vineland
Posted on: 04/24/2019

Real Estate Agent - Licensing Required
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Leesburg
Posted on: 04/24/2019

Now Seeking Work At Home Customer Service Reps!
Description: Seeking motivated individuals to work from home for solid healthcare company. We offer two positions that are available
Company: Freedom Enterprise Inc.
Location: Lancaster
Posted on: 04/24/2019

Licensed Real Estate Agent - License Required
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Sterling
Posted on: 04/24/2019

Real Estate Agent - License Needed
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Sterling
Posted on: 04/24/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds