BaltimoreRecruiter Since 2001
the smart solution for Baltimore jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Catonsville
Posted on: October 13, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLPatriceA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Baltimore , Seasonal Partner Services Representative (Remote), Sales , Catonsville, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Relationship Manager, Outside Sales
Description: Position SummaryWhile working as a Relationship Manager in Outside Sales, you will be tasked with fulfilling orders and performing tasks related to attracting and servicing customer accounts for all of (more...)
Company: Strategic Factory
Location: Owings Mills
Posted on: 10/23/2019

Licensed Real Estate Sales Agent
Description: br Job DescriptionThe Licensed Real Estate Sales Agent is a position well-suited for a personable and customer service oriented individual. You'll be responsible for walking various clients through (more...)
Company: Berkshire Hathaway HomeServices Homesale Realty Ma
Location: Pikesville
Posted on: 10/23/2019

Outside Sales Professional
Description: Are You The Best of the Best Integrity. Honesty. Advocacy. Tenacity. These are the core values of Heartland. If you possess these attributes and are determined to be a high-income earner, personal and (more...)
Company: Heartland Payment Systems
Location: Philadelphia
Posted on: 10/23/2019


Inside Sales Specialist
Description: The ideal candidate will be responsible for finding and identifying leads through a variety
Company: Camden Yards Steel
Location: Philadelphia
Posted on: 10/23/2019

Outside Commercial Sales
Description: Rice Tire has an immediate opportunity for a motivated, honest individual with a--strong work ethic to join our company
Company: Rice Tire
Location: Baltimore
Posted on: 10/23/2019

Call Center Agents - Work From Home
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Catonsville
Posted on: 10/23/2019

Sales Development Representative
Description: At Terbium Labs, our focus is bringing together a group of individuals whose talents, strengths and positive outlook make all of us a better team. We are a growing, venture capital funded startup building (more...)
Company: Terbium Labs
Location: Baltimore
Posted on: 10/23/2019

Seasonal Sales Associate
Description: CB2 Sales Associates are at the core of our customers' experience. Friendly, outgoing and naturally driven, you're a fan of everything we sell. That enthusiasm brings a level of excitement to our stores (more...)
Company: CB2
Location: Havertown
Posted on: 10/23/2019

Outside Sales Account Executive
Description: Territory Sales Manager Heartland Payment Systems Compensation: Substantial Comission/LIFETIME Residuals --Are You The Best of the Best Integrity. Honesty. Advocacy. Tenacity. These are the core values (more...)
Company: Heartland Payment Systems
Location: Baltimore
Posted on: 10/23/2019

milCloud-- 2.0 Sales Engineer
Description: Clearance Level Must Currently Possess:Secret NACLC Clearance Level Must Be Able to Obtain:SecretSuitability:No Suitability RequiredJob Family:Business DevelopmentJob Description:The Sales Engineer (more...)
Company: General Dynamics Information Technology
Location: Columbia
Posted on: 10/23/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds