To Go Specialist
Company: JACKMONT HOSPITALITY INC
Location: District Heights
Posted on: February 16, 2026
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Job Description:
Job Description Job Description TGI FRIDAYS // Store 2098 5740
Silver Hill Road District Heights. MD 20474 301-420-5520 TO GO
SPECIALIST Role Purpose To-Go Specialists ensure we deliver
convenience without compromising quality or safety. Key
Responsibilities & Accountabilities Taking orders over the phone as
well as in person. Offer to-go order guest a to?go beverage if one
has not been ordered. Preparing orders and organizing them into
bags. Make sure everything is in the bag and checking off items as
placed in bags. Review order to ensure 100% completeness, check to
make sure drinks are included (if ordered). Greet at all guests or
drivers in 30 seconds; cashing out guests and ensuring their
satisfaction. Responsible for accurate cash handling. If online or
to-go order, cash out guest within 2 minutes of arrival. Packs TOGO
and delivery orders and confirm order with guest/driver. Thank the
guest for choosing Fridays and invite them back again. Performs
side duties including, but not limited to, answering the phone,
opening doors, cleaning work stations, expediting orders and
running food. Stocks TOGO area. Qualification Requirements Good
Verbal Communication High Energy Level Customer Service Resolving
Conflicts Teamwork Professionalism
Keywords: JACKMONT HOSPITALITY INC, Baltimore , To Go Specialist, Hospitality & Tourism , District Heights, Maryland
