Service Delivery Manager
Company: ManTech International
Location: Savage
Posted on: March 7, 2026
|
|
|
Job Description:
At ManTech, a leader in providing cutting-edge technology
solutions for national security, we are seeking a Service Delivery
Manager to oversee IT project execution and service delivery. This
role is central to ensuring our projects align with strategic goals
and meet client expectations in our high-stakes environment. The
optimal candidate will manage project lifecycles, foster client
relationships, and drive a team towards operational excellence
while adhering to budget and time constraints. Oversee the delivery
of IT services and project management, ensuring compliance with
client and company standards. Maintain continuous alignment of
program scope with strategic business objectives, making
recommendations to modify and improve service delivery. Lead
cross-functional teams across the project lifecycle, from planning
and resource allocation to implementation and evaluation. Develop
and strengthen relationships with key stakeholders, including
clients, internal teams, and third-party vendors. Track project
performance, specifically to analyze successful completion of
short- and long-term goals. Ensure all projects are delivered
on-time, within scope and budget, and with high quality. Conduct
regular risk assessments and implement risk mitigation strategies.
Strong leadership and decision-making skills Expertise in project
management methodologies and tools (e.g., Agile, Scrum, PMBOK)
Exceptional communication and stakeholder management skills Proven
ability to manage multiple projects simultaneously and meet
deadlines Experience in risk assessment and risk management
Technical proficiency with IT systems and software Medical
Insurance Dental Insurance Vision Insurance Life Insurance 401k PMP
(Project Management Professional) ITIL Certification (Information
Technology Infrastructure Library)
Keywords: ManTech International, Baltimore , Service Delivery Manager, IT / Software / Systems , Savage, Maryland
